Check-out Information
Privathotel Riesenbeck
🇩🇪 Deutsch
Check-out
Jeden Tag – auch am Wochenende und an Feiertagen
bis spätestens 11:00 Uhr
Später Check-out auf Anfrage
35,00 €
🇬🇧 English
Check-out
Every day – including weekends and public holidays
by 11 am at the latest
Late check-out on request
€35.00
☎ Contact
Privathotel Riesenbeck
Available 24 hours a day, 7 days a week.
📞 +49 5454 3969895
✉ info@hotel-riesenbeck.de
Welcome to the FAQ section of the Privathotel Riesenbeck – here you will find answers to frequently asked questions about your stay, our digital check-in, the 24-hour living room with honesty bar, the guest kitchen & outdoor terrace, breakfast, our cosy rooms and many practical services, from the bike garage to the self-service station.
Whether you are travelling on business, cycling through the Münsterland or looking for a little break from hotel chains – with us, everything is straightforward, digital and personal. The four-digit door code makes you independent, your favourite spot in the living room is open 24 hours a day, and thanks to our trust-based self-service concept you will find everything you need: from freshly brewed coffee to wine & long drinks and a cosy relaxation corner with fireplace, Netflix and PlayStation.
This overview brings together the most important topics – clearly sorted by area. From arrival & check-in to restaurants & delivery and sustainability & environmental awareness. Simply click on the headings to find out more.
And if anything is still unclear: feel free to write to us directly at info@hotel-riesenbeck.de – we will help you quickly and easily.
FAQ & Help Centre – Privathotel Riesenbeck
Here you will find all frequently asked questions – in one place and clearly organised – about arrival & check-in, rooms, breakfast & service, our 24-hour living room with honesty barfree tea & coffee station, guest kitchen & outdoor barbecue, bike garage with 25 charging points, restaurants & delivery (incl. Donna Elisa), surroundings & activities, booking & cancellation, families & pets, working & Wi-Fi and sustainability.
General & Contact
The Privathotel Riesenbeck is your “home for a while” – digital check-in, lots of freedom and honest service instead of rigid hotel routine.
What is the quickest way to reach you?
Ideally by email to info@hotel-riesenbeck.de or by phone on +49 5454 3969895. For booking questions, just write to us – we reply promptly.
When is someone on site?
Our team is in the building every day from about 6:15 am to 2 pm. Thanks to our digital concept, you are independent 24/7 – check-in, living room, kitchen and bar can be used around the clock.
What makes you different from chain hotels?
More freedom, fewer formalities: digital check-in, 24-hour living room with honesty bar, guest kitchen, bike garage with lots of charging points, smart rooms – your break from hotel chains.
Arrival & Digital Check-in
Simply arrive: the day before, you receive your four-digit door code by email – it opens the front doors, your room, the guest kitchen and the bike garage.
How does the digital check-in work?
The day before you arrive, you receive an email with your personal four-digit code. Check-in is from 3 pm. The code opens all front doors, your room, the guest kitchen and the bike garage, and activates the electric car charging station. Enter the code on the keypad and confirm with the tick.
Can I arrive late in the evening or at night?
Yes. From 3 pm you can arrive at any time, even late in the evening or at night – with your code you don’t need a reception.
Where can I park?
Your sat nav will take you to Sünte-Rendel-Straße 5 – there are only a few parking spaces on the roadside there. Most parking spaces are reached from Bevergerner Straße via two entrances: the first entrance leads towards the hotel terrace, with 10 parking spaces and four additional electric car charging stations. The second entrance leads to a large car park with around 50 more spaces.
For bikes we recommend the bike garage with lots of charging points.
How do I find my room?
Your arrival email contains all the information: entrance, floor, room number. There are also signs with short QR info in the living room.
Rooms & Facilities
Feel-good rooms with electric blinds, air conditioning & ventilation and a large rain shower – some with a loggia. Smart details for quiet nights.
What facilities do the rooms have?
Electric blinds, air conditioning & ventilation, large rain shower, comfortable beds, large wardrobes, safe, chargers, reliable Wi-Fi. Some rooms with a loggia.
Are there family rooms or extra beds?
We are happy to advise you depending on your needs. Our larger rooms/studios are a good choice for children; just email us for details (contact).
Are there allergy-friendly or quiet rooms?
Yes, we will find a suitable location/set-up. Please mention your wishes when booking.
Is there a safe?
Yes, in all rooms.
Breakfast & Service
A relaxed start to the day: breakfast, pillow bar, tea & coffee station, snacks and practical self-service.
When is breakfast served?
Monday to Friday from 6:15 to 10 am, Saturday and Sunday from 8 to 11 am – in the living room on the ground floor. The free tea & coffee station is available to you around the clock.
Are there vegan/vegetarian options?
Yes, just let us know – we take your wishes into account wherever possible.
What is the “pillow bar”?
Extra pillows, towels, batteries, earplugs – simply help yourself to whatever you need.
Can I bring my own food or have food delivered?
Of course. The living room and the guest kitchen are ideal for enjoying what you have brought. Delivery services are welcome.
24-Hour Living Room & Honesty Bar
Your meeting place with Chesterfield lounge, large smart TV (Netflix, sport, fireplace), PlayStation, games cupboard and self-service drinks.
What exactly does the living room offer?
Cosy lounge, smart TV, PlayStation, books & games, free tea & coffee station, honesty drinks bar (incl. wine bar & long drinks to mix yourself with ice cubes).
How does the honesty bar work?
You help yourself – we trust in your honesty. Prices are displayed.
Can my delivery service deliver to the living room?
Yes, absolutely. Especially popular: Donna Elisa – delivers straight to the 24-hour living room (see Restaurants & Delivery).
Can I use the living room as a group room?
Yes, ideal for teams, clubs or families. Coffee/tea free of charge, snacks & drinks on an honesty basis.
Guest Kitchen & Outdoor Barbecue
Fully equipped DIY kitchen on the mezzanine level between the 1st and 2nd floor (stairs only) – can be combined with the guest barbecue on the covered, lit and, on request, heated terrace.
What equipment does the guest kitchen have?
Everything you need: hob, oven, fridge, crockery, cutlery, pots, pans, basics. Access with your four-digit code.
Can I serve delivered food there?
Of course. Plates, cutlery & napkins are ready for you. Please put used dishes in the return station.
How do I use the outdoor terrace with barbecue?
Just head out onto the covered terrace. Nicely lit in the evening, heated if needed – perfect for small get-togethers.
Self-Service Station
A handy station for everything you might need while travelling – from pillows to ice cubes.
What is available at the self-service station?
Extra pillows & towels, batteries, earplugs, plates/cutlery/napkins, ice cubes and the return point for used dishes.
Does it cost extra?
Small items are there for our guests – for anything special, just ask us.
Restaurants & Delivery incl. Donna Elisa delivery to the living room
Across the street you will find several restaurants (Italian, German, Greek). Alternatively, local partners deliver straight to us – ideal for the living room.
Which restaurants are within walking distance?
Several – from Italian and German to Greek. Our restaurant overview on the website shows opening hours, tips & Google Maps links.
Can I have food delivered to the living room?
Yes, absolutely – plates & cutlery are provided. Donna Elisa delivers particularly quickly, straight to our 24-hour living room.
Any recommendations for late arrivals?
Delivery services are usually reliable. If in doubt, there are snacks & the soup bar on site.
Where can I find the full list?
On the “Restaurants, Cafés & Delivery” page – incl. maps, opening hours and ordering tips.
Bike Garage, E-Charging & DIY Workshop
Secure, dry, practical: 25 charging points, tools for small repairs and plenty of space – ideal for cycling holidays.
Can I charge my e-bike?
Yes, there are plenty of charging points in the bike garage – access with your code.
Are there tools/a DIY station?
Yes, there is a small DIY workshop for standard repairs.
Is the garage under video surveillance?
The areas are well secured. Please also lock your bikes.
Do you have tips for tours?
Yes, in our surroundings section – canals, lakes, forest & open countryside.
Surroundings & Highlights
Out into the countryside: Dörenther Klippen, the “Nasses Dreieck”, Gravenhorst Monastery, Surenburg moated castle, mills & canals – all close by.
What is the “Nasses Dreieck”?
The well-known junction of the Mittelland Canal and the Dortmund-Ems Canal – perfect for walks, cycling and a sundowner.
Are the Dörenther Klippen suitable for families?
Yes, there are paths of varying difficulty. Sturdy shoes recommended.
What does Riesenbeck International offer?
Top-level equestrian sport, a great event atmosphere and food & drink – our guests love being so close.
Any tips for bad weather?
Living room with Netflix/PlayStation, guest kitchen, museums/indoor destinations in the region; see our tips page.
Naturagart Diving Park
A unique underwater setting – please plan early. Community tips help you prepare.
Do I need to register in advance?
Yes, recommended – capacity fills up quickly, especially at weekends.
How do I transport my equipment from the car park?
Your own hand truck or a dive case on wheels makes sense – that way you stay independent.
Are dive maps available on site?
Each buddy team usually gets a dive map with highlights & routes – very helpful.
How do I get there from the hotel?
Easily done by car or bike. Afterwards, the 24-hour living room is waiting for you to warm up.
Booking, Prices & Cancellation
Transparent and fair – booking direct pays off, and we are quick to reach if you have questions.
What is the best way to book?
Directly via our website or by email. That way you get the full choice and the best service.
Which payment methods are available?
The usual cards and payment on site/online – details depend on the rate.
What are the cancellation terms?
Direct bookings of up to 3 rooms can be cancelled free of charge up to one day before arrival. For groups of 4 rooms or more, we agree the terms individually. Bookings made via portals are subject to the portal’s terms.
Are there corporate rates or long-stay terms?
Yes, for business trips/long stays we are happy to put together a fair package.
Working, Wi-Fi & Co-Working
Sockets & adapters everywhere, stable Wi-Fi, quiet corners – the living room turns into a workspace in no time.
How good is the Wi-Fi?
Fast and stable – ideal for VPN, video calls and streaming.
Are there co-working spaces?
Yes, in the living room/work area with high tables, power strips & quiet nooks.
Can I hold presentations/meetings?
Yes – large screen in the living room, HDMI/streaming. Ask us for details.
Families & Children
Family-friendly and flexible – with space, a kitchen, games and surroundings for little adventures.
Do you have cots/extras?
On request – we’ll see what works. Games & books are available in the living room.
Which rooms are suitable for families?
Larger rooms/studios. Drop us a line and we’ll recommend the right one for you.
Pets
We like animals – but please let us know in advance so that everything is well prepared.
Are pets allowed?
Yes, by prior arrangement and depending on the room category. Just drop us a line.
Are there additional rules/costs?
Depending on the animal/size, a small flat fee may apply. Please never leave your pet unattended.
Sustainability
Fewer frills, more substance: efficient technology, short distances, smart self-service – modern & mindful.
What exactly do you do for sustainability?
Energy-efficient rooms (smart air conditioning/ventilation), short supply routes, lots of self-service in the building instead of overproduction, a focus on durability & quality.
Can I use my towels more than once?
Gladly – it saves water & energy. Fresh towels are available at the self-service station whenever you need them.